Privacy Policy – Glenn&Marie

Effective Date: [6th August 2025]
Last Updated: [6th August 2025]

This Privacy Policy sets out how Glenn&Marie (referred to as “we”, “our”, or “us”) collects, uses, discloses, and protects your personal data in compliance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia.

By accessing our website, making a purchase, or providing your personal data to us, you consent to the collection and processing of your personal data in accordance with this Privacy Policy.

1. Collection of Personal Data

We collect your personal data when you:

  • Browse our website;

  • Create an account or subscribe to our newsletter;

  • Make an order or purchase;

  • Contact us through forms, email, or social media.

The types of personal data we may collect include (but are not limited to):

  • Full Name

  • Contact Number

  • Email Address

  • Shipping & Billing Address

  • Payment Details (via secure third-party gateways)

  • IP Address and browser data (for analytics and security)

2. Purpose of Collection

Your personal data is collected and processed for the following purposes:

  • To process, fulfill, and deliver your orders;

  • To manage your account and preferences;

  • To respond to inquiries or provide customer support;

  • To send promotional updates or newsletters (with your consent);

  • To improve our website, services, and user experience;

  • To comply with legal obligations or regulatory requirements.

3. Disclosure of Personal Data

We will not sell, rent, or trade your personal data to any third party. However, we may disclose your personal data to:

  • Payment processors (e.g., DuitNow QR, Online Banking Transfer);

  • Logistics or courier service providers;

  • IT service providers and website administrators;

  • Government or regulatory bodies where required by law.

All third-party providers are obligated to maintain the confidentiality of your data and comply with applicable laws.

4. Protection of Personal Data

We implement reasonable security measures to protect your data from unauthorized access, misuse, or disclosure, including:

  • SSL encryption

  • Firewall protections

  • Restricted administrative access
    However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute data security.

5. Retention of Personal Data

We will retain your personal data for as long as necessary to fulfill the purposes stated above, or as required to comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights Under the PDPA

You have the right to:

  • Access and request a copy of your personal data;

  • Correct or update your personal data;

  • Withdraw consent to process your personal data (subject to legal or contractual restrictions);

  • Request the deletion of your personal data (where applicable).

To exercise your rights, please contact us at:
📧 info.alliance@msdss.my

We may require proof of identity before fulfilling your request.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect information such as:

  • Site usage data

  • Device and browser type

  • Session duration

You may disable cookies via your browser settings; however, this may affect website functionality.

8. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

9. Changes to This Policy

We reserve the right to amend or update this Privacy Policy at any time. Any changes will be published on this page with the updated date. Continued use of our services after such changes constitutes acceptance of the revised policy.

10. Contact Information

For inquiries or concerns regarding this Privacy Policy or the handling of your personal data, please contact:

Glenn&Marie
 📧 info.alliance@msdss.my

We will make our best effort to respond to your queries and/or requests within 14 days.